On poor customer service
Sunday, April 29th, 2007Since last Thursday, we’ve been trying to open a new account for the
kids. All documents were complete. On Thursday, it was an hour waiting
to be attended (and no, it didn’t get to our turn after an hour). On
Friday, it was another 45 minutes, with the banker (customer service
representative?) disappeared most of the time, until they said they had
a problem.